Honeywell Hiring Freshers 2015
Company Honeywell
Website www.honeywell.com
Eligibility Bachelor's Degree
Experience Freshers
Location Gurgaon
Job Role Technical Support Associate
Company Profile:
Honeywell invents and manufactures technologies to address some of the world’s toughest challenges initiated by revolutionary macrotrends in science, technology and society. A Fortune 100 company, we create solutions to improve the quality of life of people around the globe: generating clean, healthy energy – and using it more efficiently. Increasing our safety and security.
Responsibilities :
1. Provide accurate answers that ensure single call resolution
2. Is familiar with various Honeywell business channels and products
3. Supports and maintains database integrity
4. Proactively manages personal adherence commitments to meet department goals
5. Promotes and sells Honeywell through direct customer contact in all media forms
6. Provides world class customer service through responsiveness
7. Collects information that provides Marketing, Field Sales, Engineering and Quality with user information that enables early detection of product problems.
8. Also resolves dealer and user misunderstandings and provides market trend data, consumer feedback, competitive and channel performance information.
Requirements:
1. Bachelor’s degree from a renowned / reputed college / university
2. Able to operate PC based programs in a Windows environment.
3. Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
4. Takes initiative to lead and supports team members in dealing with change.
5. Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
6. Maximizes productivity levels while providing world class customer service.
7. Displays effective problem solving skills.
8. Demonstrates effective use of soft skills – listening, probing and questioning.
9. Effective communication skills and appropriate usage of the English language
10. Flexibility to work in shifts
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