Fresher Walk-In for Customer Care Executive : GE Capital

Company Name: GE Capital RF

Job Role: Customer Service Executives

Eligibility: 10+2 or a Graduate

Experience: 0 to 3 yrs.

Walkin Date : 9 and 10 Apl’13

Walkin Time : 10th April from 1 PM

Location: Hyderabad

Job Summary:

Receiving calls from customers based out of US

- Solving queries and concerns on the call

- Arranging for any service required by the Customer

- Provide Customer with product and service information

- Up sell Products and Services

- Follow-up on customer inquires and resolve

- Recognize, document and alert the supervisor of trends in customer calls.

- Recommend process improvements.

Job Specification:

- Should be Customer Centric

- Excellent English (Verbal) Communication Skills

- Working knowledge of Computers

- Professional Phone etiquettes and ability to work with a Team

- Should be willing to work in night shift

- Should be open to change

- Minimum of 18 years of age

Company Profile:
GE Capital Retail Finance is a captive financial services centre supporting operations for US and Canadian clients. Its RCF division is one of the most successful retail credit providers with more than $30 billion in assets and over 40 million account holders. The business unit provides private label credit card programs, bankcards, and financial services for consumers.

Address:
I-Labs Builting
Near Hitech City, Madhapur.
Opposite Inorbit Mall.
Hyderabad