Microsoft India : Hiring Support Engineers -Experienced @ Bangalore
Job Role : Support Engineer
Qualification : B.E/B.Tech,M.E/M.Tech
Location : Bangalore
Experience : 3+ Years
Job
Description : Support Engineer
- A Support Professional is responsible for providing quality support for Microsoft Windows Server with a high degree of customer satisfaction; provide responsive and reliable technical solutions and information to Microsoft customers.
Responsibilities:
- Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service in regard to finding solutions for technically complex problems identified in Microsoft products.
- Solve highly complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line.
- Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.
Candidates Profile:
* Strong Experience in Active Directory Services.
* Strong Experience in ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc
* MCSE – Windows 2000
* Additional Technology Certifications – Cisco, Novell, Unix, Security etc (Preferred).
* 3+ years of experience in administering Microsoft® Windows 2000 Server and Windows 2003 Servers.
* Good English Communication Skills – Spoken and Written (including technical writing).
* Strong Trouble Shooting and problem solving skills.
* Excellent customer Service skills and effective learning skills.
Click here To Apply
Category: B.E jobs, B.Tech Jobs, experience jobs, experience jobs in bangalore, IT Jobs, Jobs at Microsoft, jobs in bangalore, M.Tech jobs, Support Engineer Jobs
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